Family Visit Guidelines

Dear Families,

Visits will only be permitted by those who have tested negative for COVID-19 in the last 2 weeks (proof must be emailed to lcrawford@sensity.ca prior to the visit).
All visitors will be required to sign in.
Only 2 visitors will be allowed at a time per individual.
Visits must be booked at least 5 days in advance.
Visits will be limited to Monday to Saturday 10 a.m. to 4:30 p.m.
There is a limit of 2 visits per individual per week.
Hand hygiene etiquette must be followed.
Masks must be worn during the visit (visitors must supply their own)
A six foot distance must be maintained during the visit.
At no time can the visitor enter the individual’s residence.
We respectfully ask that no gifts be brought to the residence at this time.
No overnight stays are permitted.
Those who do not adhere to the expectations above will lose visiting privileges.

You may book a visit between 10 a.m.–1 p.m. or 1:30 p.m.-4:30 p.m. (Monday to Saturday) through lcrawford@sensity.ca
If you are visiting someone in Paris, you must come to the Reception desk at your scheduled appointment time, complete a screening document and you must sign in and out.
If you are visiting a program in St. Catharines, London or Kingston, please knock on the door and an employee will greet you and bring the family member to you. Do not enter the residence.
You may visit your loved one in one of our designated spaces outside. If you wish to take a walk, physically distancing from other visitors and the public must be followed.
Each designated space will be sanitized after each visit.
Our staff will be monitoring the visits and will be the point of contact to arrange for your loved one to return to their home.
If you need to make alternative arrangements for a visit, please contact Director of Services Sue Hall, at shall@sensity.ca
We cannot accommodate impromptu visits due the need to follow physical distancing.
Bathrooms will not be available for visitors.